About Maine Veterans’ Homes | Mission, Vision and Values

About Maine Veterans’ Homes

Caring for Those Who Served Us

At Maine Veterans’ Home, we believe it is a privilege and our responsibility to provide care and support for those who honorably served our country, as well as for their families. Created by the Maine Legislature in 1977 to provide long term care services to Maine’s veterans and eligible family members, we continue today to operate as an independent, nonprofit organization.

We opened our first home in Augusta in 1983. Since then, we have established locations in Caribou, Scarborough, South Paris, Bangor and Machias.

We Are Independent of the VA

That means we’re a separate nonprofit organization from the Department of Veterans Affairs. We receive no state funding, but we do work closely with the U.S. Department of Veterans Affairs to access federal funding for veterans’ benefits and care. As a nonprofit, MVH relies on the generous donations of individuals and organizations to help enhance the quality of life for residents by providing funds for activities, equipment and facility projects.

What We Offer Veterans

Whether it’s long term care or rehabilitative services, our team of health care professionals works together to develop a customized care plan based on the needs of each veteran. Our success can be directly attributed to our staff’s unwavering commitment to our Mission and Core Values in caring for Maine’s veterans.

As a long term care facility serving veterans,

  • We participate in Medicare, Medicaid, and commercial and private insurance.
  • Qualifying veterans may also receive a VA daily stipend to offset their cost of care.
  • Disabled veterans may qualify for VA full cost of care.
  • Per VA regulations, 75 percent of our beds are reserved for veterans at any time.
  • Eligible spouses and Gold-Star parents are accepted on a space-available basis.
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OUR MISSION

Our mission statement: “Caring for those who served.”

We feel strongly that our purpose and work in providing care to Maine’s veterans and family members is a special privilege and calling.

OUR VISION

MVH is committed to being the provider and employer of choice and recognizes its special role as a veterans’ advocate. Therefore, we commit to be:

The Provider of Choice

We meet the long term health needs of veterans and lend support to their families. The organization of the future will offer a complete range of long term care and rehabilitative programs, as well as deliver that care with the best possible quality, skill and compassion that our residents and their families deserve.

The Employer of Choice

We understand that the quality, commitment and success of our staff determine our mission’s success. We must attract and retain the best employees by offering competitive pay, a safe, healthy and rewarding work environment, and the opportunity for personal and professional growth.

A Veterans’ Advocate

MVH has a special role to promote and improve veterans’ long term health care benefits. MVH will serve as a bridge between veterans and various organizations to create access to affordable and appropriate long term care and rehabilitative services, both directly and through cooperative relationships.

OUR VALUES

Every Maine Veterans’ Homes employee takes each of the following values to heart.

Honesty and integrity. First and foremost, we must always strive to do what is right and in the best interest of our residents.

Appreciation for veterans. We must recognize the special sacrifice that our veterans and family members have made in service to our nation and that they are most deserving of our best efforts to meet their needs.

Respect. We must respect and preserve the dignity of each person — whether a resident, family, visitor, volunteer or employee.

Excellence. We must strive to attain the highest level of quality and satisfaction in delivering person-centered care with competence, compassion and commitment.

Teamwork. We must understand that only through teamwork, communication and cooperation will we achieve our goals.

Leadership. We must continue to lead the way among the nation’s state veterans’ homes by shaping the future of long term care and rehabilitative services.

grey soldier saluting
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